Preservation Beauty Clinic ("Preservation Beauty Clinic," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, share, and protect information when you visit preservationbeautyclinic.com, request an appointment, purchase products, communicate with our team, or subscribe to email or text communications.

Information We Collect

Depending on how you interact with us, we may collect:

• Name, date of birth, email address, phone number, and other contact information

• Appointment requests and provider preferences

• Information submitted through our website or contact forms

• Purchase and transaction information

• Communication preferences, including text message consent

• Medical history, medications, allergies, treatment history, clinical photographs, consent forms, and other information related to your care

• Website information such as IP address, browser type, device type, pages viewed, and referring source

Payments are processed through third-party payment providers. We do not store full payment card numbers.

How We Use Information

We use information to:

• Respond to inquiries and appointment requests

• Schedule and manage appointments

• Provide medical, aesthetic, and skincare services

• Maintain clinical and business records

• Process payments and product orders

• Provide customer service and follow-up care communications

• Send appointment confirmations and reminders

• Send promotional communications when you have consented

• Improve our website and services

• Protect against fraud, misuse, and security threats

• Comply with legal, regulatory, and professional licensing obligations

Health Information and Medical Privacy

Information collected in connection with your care is protected under the Texas Medical Records Privacy Act and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA). Your medical records and treatment information are kept confidential and used only for your care, payment, and our clinic operations, or as permitted or required by law.

If you are a patient, our Notice of Privacy Practices describes your rights regarding your medical records, including how to access them and how to file a complaint.

Please avoid sending detailed medical information through our website contact form or social media. We are happy to discuss your health history privately during your consultation.

Cookies and Website Analytics

Our website may use cookies and analytics tools to operate website features, understand website traffic, and improve your experience. These tools may collect information such as device type, browser, pages visited, and referring source.

We do not knowingly share health information with advertising or analytics providers.

You can manage cookies through your browser settings.

Text Message Communications

If you provide your mobile phone number and opt in to receive text messages from Preservation Beauty Clinic, we may send SMS or MMS messages related to appointments, appointment reminders, follow-up care, customer support, service updates, and, if you separately consent, promotional offers.

By opting in, you agree that Preservation Beauty Clinic may send text messages to the number you provided. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at hello@preservationbeautyclinic.com or (469) 949-4047. After you opt out, you may receive one confirmation message, and we will not send further texts unless you opt in again.

Preservation Beauty Clinic does not sell, rent, or share mobile phone numbers or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

Email Communications

With your consent, we may send appointment information, educational content, and promotional offers by email. You may unsubscribe from promotional emails at any time using the link in any email.

How We Share Information

We share information only as needed to operate our clinic, with:

• Practitioners and staff involved in your care

• Service providers that support appointment scheduling, practice management, payment processing, website hosting, product fulfillment, and communications

• Professional advisors such as legal, accounting, and insurance providers

• Government or regulatory authorities when required by law

Service providers that handle patient health information on our behalf are required to protect it through written agreements.

The sharing described above does not include text messaging opt-in data or consent, which is handled as described under Text Message Communications.

We do not sell your personal information or health information.

Data Security and Retention

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. No website or electronic system can be guaranteed to be completely secure.

We retain medical records for the period required by Texas law and professional licensing requirements, and other information for as long as reasonably necessary to provide services, complete transactions, and meet legal obligations.

Your Privacy Choices

You may request that we:

• Update or correct your information

• Tell you what personal information we maintain about you

• Delete certain information, where legally permitted

• Change your communication preferences

• Stop sending promotional emails or text messages

Some medical and financial records must be retained by law even if you request deletion. Requests involving medical records follow the procedures described in our Notice of Privacy Practices.

To make a request, email hello@preservationbeautyclinic.com or call (469) 949-4047.

Children's Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it promptly.

Third-Party Links

Our website may link to third-party services such as payment processors, social media platforms, maps, or product manufacturers. These services have their own privacy practices, and we are not responsible for them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page.

Contact Us

Preservation Beauty Clinic
8335 Westchester Dr., Suite 60
Dallas, TX 75225
Phone: (469) 949-4047
Email: hello@preservationbeautyclinic.com